Epicor Clientele

The Clientele CRM.NET Suite is a set of enterprise CRM applications for small to midsized companies focused on their customers. Clientele CRM.NET is the first CRM application built entirely on the Microsoft .NET Platform, which provides new levels of accessibility, extensibility and integration. It’s our award-winning CRM software, with 10 years of features and functionality behind it. Clientele offers a unique combination of usability, functionality and customization that helps midmarket enterprises effectively compete in today's challenging business environment. Because Clientele is highly customizable, it works the way your business does, not the other way around. Module options enable you to adapt it to fit your needs without touching a line of code.

Key Features

• Contact Management • Case Management • Case Routing/Queue Management • Knowledge Base • Product Tracking • Warranty/Maintenance Agreements • Link Products with Warranty Maintenance Agreements • Automated Case Escalation • Automated E-mail Retrieval and Acknowledgement • Follow-ups/Appointments/To Do’s • Integrated E-mail Messaging • Integrated Crystal Reports.

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FICO Vectus

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